Starting a Claim On the Right Foot
10:15 - 11:00 a.m.
Ashley T. Fiore, Esq.
/ Capehart Scatchard
Caryl Russo, Senior Vice President, Corporate Care, RWJBarnabas Health Corporate Care
Rachel Struble, Claim Professional, Travelers Insurance
Edythe Wittmer-Storer, Regional Claims Supervisor, PMA Insurance Company
What are the most important steps for the employer/adjuster to take on a new file?
When should recorded interviews be done and what information is important?
In a contested case, who interviews the witnesses and supervisors?
How do you avoid delays in getting claimants prompt medical care?
When do you assign nurse case managers and surveillance?